Hi! I completed "our" profiles a few weeks ago -- will the DNA test kits be mailed to me soon or do I have to do something to get them sent? My 4.5yold Pembroke is having elevated liver enzymes and they are wanting to put him through a liver biopsy. Ugh. I'm also wondering if there is an identified gene for hepatic microvascular dysplasia... or copper accumulation (Wilson's disease).. thanks for your help. janet
Forums > DNA kit
Please make sure to validate your mailing address in your profile. Once that is done you and your dogs will be in the queue to receive a kit. But please be patient as we've had overwhelming enrollment from the dog community, so we are perpetually playing catch up.
As for the disorders you mention, I know that Wilson's disease is pretty well genetically mapped in humans, and a quick search suggests it's equally well understood in dogs. I don't know yet whether the genetic variant associated with Wilson's disease is in the set that we will be testing for. This disorder is a bit easier than others because - as far as I understand (which might not actually be that far!) this is a single genetic variant that causes the problem. Many diseases are the result of many interacting genes and environmental conditions.
This may be the case for microvascular dysplasia. While I'm not familiar with the disorder a literature search does suggest that recent research is identifying some inheritance patterns for the disorder, but no candidate variants or locations in the genome seemed readily apparent in my (admittedly very brief) search.
These should both come with the big caveat, however, that while I have a fairly well rounded training in biology, I'm the behavior expert here at Darwin's Dogs. I'll run these two disorders by Elinor who knows the genetics much better than I do to see if she's familiar with them.
I finished my surveys months ago. And I'm pretty sure my mailing address has been verified. Just wondering when I can expect my DNA kits?
Jessica, you are on the list to receive a kit, and coincidentally, I happen to remember printing out the mailing labels for your dogs this morning. They should be out in the mail in the next several days - or the first one will be, the other will be about a week later.
If you submit a DNA kit and we are able to analyze your dogs DNA, we will certainly share the data with you. We believe this data is yours and we want to share the findings with you! We are thinking that the results will be shared on our webpage, but this is still to be discusses as it will take time to analyze, and make sense of the data itself. It would take to much time and work to mail back or email individual results, so the result will most likely be shared on the Darwin's Dogs webpage in your dogs profile.
I completed the survey maybe two months ago. I had trouble trying to get the website to verify my address. Can you check that the address is verified?
I just received my DNA kit for dog 1 of 3. I know there is limited supply. But the instructions claim there is a site to view videos, it is not working at the moment. http://darwinsdogs.org/kit.php You may need to check into that.
Allen, yup, you're all set and you're on the list to receive a kit.
Vincente, thanks for pointing that out. We just migrated our website to an entirely new system and I seemed to have overlooked that page. It's back in place now.
You are very welcome Jesse. I am glad my message was helpful. Just finished my kit and will get it in the mail tomorrow! (mail was already picked up today)
I my dogs profile and the surveys a few months ago. When do the DNA kits get sent out?
I'm also wondering when my kit will be coming- I filled out all info and verified my address in August
Colleen and Annalise, you're both all set to receive a kit and are in the queue - but as you just signed up a month and a half ago we have a good number of dogs ahead of yours in the queue. I suspect yours should be in the mail by mid November.
I sent my DNA kit back months ago. Any idea when I will get my results?
We do have your information in our database. This research will take time and as of right now we cannot put a date on when the results will be ready. Right now we are currently waiting for the genotyping chip to be ready. After that we will then need to do computational work on the data we receive back, and make sense of the results to give to you. It could be a while before we are ready, but we appreciate your patience and participation! When we start a new phase of the research we will certainly post on the forums, and social media to let our participants know! :)
I have been reading posts and it sounds like everyone is expecting you to do their dog's DNA. Is this what you are doing? I thought you were reviewing information and selecting to sequence only the DNA from dogs that qualify for a given study? Yes, I'm also participating and hope my dogs are selected but I also want to have a better understanding of behavior and canine genetics. Are people wanting a freebie when there are kits you can buy?
Linda, it's somewhere between those two options. We do intended to provide a saliva kit to everyone who completes a majority of the surveys. But genotyping all those samples is far more expensive - so for the time being we are prioritizing genotyping samples from dogs that will be the most productive in addressing our research goals. There are not specific criteria that must be met, but rather we are looking for dogs with a range of temperaments so we can identify what might be behind that variation.
We know many participants want to know about their dogs ancestry - and I continue to try to be clear that we cannot promise to provide this information to every dog that is enrolled. But I also to think we have an obligation to do what we can to provide all of our contributing participants with some of the information they want most if it is practical for us to do so. To that end we will do our best to provide this information for all dogs whose DNA we analyze. But certainly if anyone wants quick and guaranteed answers about their dogs ancestry, we are really the wrong place to go (there are paid services out there that claim to do just this).
That said we also do continue to apply for grant funding and we are planning how we might also open up to taking donations to propel this project forward. I hope that in the near future (next few years perhaps) that we may be able to get all of the DNA samples we collect analyzed. This is still just an optimistic hope, but I don't think it's an entirely unrealistic one.
My dog had dna test from Wisdom Panel. Would her results help your research?
That would be interesting to compare the two, but right now it would be quite complicated to systematically use participant previous tests. We will certainly keep it in mind since many people have used other test.
I registered all my dogs (5) and have done the DNA kits for the first 4. JUst got the kit for my fifth dog today and will do it later...he's eating right now, LMAO. Anyway, is there anyway to tell if any of my dogs are in the 100 or 500 lots sent for testing?
Either way, I think this is fascinating...I sent all my animals DNA because they all have a common household, so their behavior is more likely genetic than environmental, as far as I understand. I hope my babies will be able to help you toward your goal.
We checked and none of your dogs were in the first 500 samples. If they were we would not be able to tell you anything as it is still in raw data format and we still have a lot of work to do with it. The good news is I do see all of your other 4 dogs are all set and we are so excited to get this research going! Thank you for your participation and support, it will be quite interesting to see the differences between your dogs!
I finished my survey months ago & have not heard back from you regarding when I will receive the DNA TEST.
Can you let me know if I am on the list to receive one? I have heard nothing & I watch my mail daily for something to arrive.
Gretchen Austin email: email@example.com
Puppy: Layla username: Lahylapup
Thanks Brittney, glad to hear that they are there. I've got my fifth, Oscar in the mail today. I did notice there was no measuring tape...is that a change or because he's a large dog?
Good luck with the testing and I am excited to see what you come up with. I'd love to know some reasons for my furkids behavior. Maybe we'll finally find out why Taco the Chihuahua sleeps with his butt in the air, LOL. Seriously, I know that's not possible, but I do look forward to seeing what you come up with regarding their behavior.
Marta, that is wonderful! I'm glad you were able to complete kits for all of your dogs. As for the measuring, yes we did change it. We no longer need measurements, and have changed the consent form to hopefully make it a little easier for everyone.
I looked up your information and it seems as though you enrolled in late August. In order for us to mail you a DNA kit you need to validate your address, which is the reason why you have not been mailed a kit yet. In order to do so you will see an "update" button on your profile. Please click that and at the bottom of your profile is the area to update your mailing address. Once you have done so we can mail you a kit! We are working hard to send out kits now and if your address is validated, I would expect for your to receive yours in the next coming weeks.
Hello. I mailed out one of my dog's DNA sample on 10/18, so I hope it was added to your research! My page says another kit was sent to my another dog, but I have not received the kit yet. I hope it didn't get lost...
Dog's Name: Hana Kit Sent: 31001602031504
Hi- I submitted Sophie's DNA weeks ago. What is your estimate for hearing results from it?
Hi Elizabeth, we do indeed have Sophie's information! As for hearing back about results we cannot yet put a time on it. Research takes a lot of patience and we appreciate yours. We still need to run many many more samples on the genotyping chip and then complete computational work on the raw data in order to figure out what it all means. I wish I could give you and estimate for the results, but at this stage we cannot. I would definitely recommend checking in on our sight each month to see our newsletters and forum updates for any new. We certainly will keep our participants informed of changes and new stages of the research.
Thank you for your participation!
Hi Hazuki, your kit is in the mail for Hana! I would expect for you to receive it this week. Our mail room is a bit overwhelmed with all the kits we give to them on a daily basis, so I apologize if it does take a few days. As for your other dog DNA kit that was mailed back to us, I will do some more digging for it in our database. It very well could still be in the mail, but if for some reason we do not have it soon, I will let you know! I have made a note of it and will be on the look out for your dog. Thank you!
Hazuki, I just went through the kits we received in the mail and Momo's kit was there. We have all of her information now!
Thank you so much for checking Momo's sample and following up on Hana's kit, Brittney! I know research takes time, so I will patiently wait to hear about the results. My dogs and I are excited to be a part of this research!
HI Brittany.... ReF: 10-24-2016 & 10-25-2016
Per your instructions : I have Validated my address, plus I also pressed the UPDATE Button on my profile & then updated my mailing address...
So we should be all set to receive the DNA KIT? Is this correct? I have done this procedure twice before so it should be validated & updated etc.
Thanks and please let me know
-Gretchen USER NAME: Lahylapup
Gretchen, where you typed in your mailing address did a drop down list come up? If so you must chose the correct format that appears in the list in order for us to mail it to you. Your profile is still coming up as no address validated. Im sorry for the complications. If you could please try one more time and pick the address from the drop down box to update it that would be great. Let me know when you have done so and I can check your information. If for some reason it still is not working, we may have to look into it further. Thank you!
Good morning Brittney, Okay I did as you instructed on you message of 10-27-2016.....I must apologize as I was missing that step prior to updating my info. Kindly check & make sure that all is done correctly & please let me know if I will be receiving the DNA-Kit soon. Thank you, Layla & Gretchen (Username: Lahylapup)
Hi Gretchen, you are all set now to receive a kit! I'm glad it worked and that there were no complications. There will still be a bit of a wait for the kit as there are other participants ahead of you. No worries though, you will definitely receive one most likely in the next month or so. We are working hard to get as many out as we can and quickly. Let me know if you have any more questions, and thank you for your support and participation! :)
I received my saliva kit yesterday for my dog, Nellie Noel. I have not been able to access the video on line for directions. I get a message saying that the web page can not be found. Any suggestions of where else/ how else I can get the information? I think that this project is super important and very interesting - thank you for all of the effort that the team is putting into its' success.
Hi Tara, thank you for letting us know. We will look into it now. Could you please try one more time just to see if the same message comes up? Here is the link http://darwinsdogs.org/kit.php
We did notice that in the new information sheets that come with the DNA kits that the .org in the link is missing. This could be the problem. So sorry for the complications, I hope it works for you now!
Hello! Could you please tell me if I am on the list to receive a kit? I finished all of the survey's and I believe I got my address verified. Thank you!
Hi Melissa, are you indeed all set to receive a kit. We are working hard to send out the kits yo eligible participants. I would expect for you to receive yours in the next coming weeks!
Maggie got her DNA kit in the mail today. Thanks so much for including us in this project. I understand that it takes time, and there is certainly no rush. I just wanted to thank you guys for doing this research, and for caring about furthering the science of dogs. We definitely don't deserve dogs! :)
Hi Maggie, Im glad you received your kit! Thank you for taking part in this study! We certainly do need to treasure every day we have with these wonderful creatures, they are one of a kind!
We really want to do the DNA kit, but our house is new and therefore address won't verify it in your system. Can anyone help?
Jamie, no problem at all. The address validation helps automate a vast majority of the addresses, but there are some exceptions we can work with manually. This does happen with new developments as they are not yet in google maps (which is what we validate against).
Please email me at firstname.lastname@example.org with your full mailing address and I will enter it for you.
I can't find directions in my kit for collecting the sample. How long and where in the mouth should i insert the swab?
Hi Evelyn, sorry for the confusion. In the informational sheet that comes in the DNA kit, there is a link to view how to collect the saliva sample. We unfortunately do have a typo in this link and that may be why some people are having a hard time viewing it. Here is the correct link to view how to collect the sample. Have fun and thank you for your participation!
I was wondering if you received my pups kit back. Her name is samantha.
Sarah, thanks for returning Samantha's kit. It came in last Thursday. Bandits and Sparks should be on the way to you soon.
Also, very soon we will have some information on the "Personalized Feedback" section of the survey site that will give some tracking information on your dogs' kits. For now this will be whether they've been sent out, and when they've been received back here. But as we've just put together a nice mostly-automated approach to handle this, anyone whose kit was received before last week will only be able to show that it was received "on or before" early November. Going forward all kits will get precise time-stamps for their time of arrival here.
Hi, I completed my survey yesterday. Will I automatically receive a DNA kit? Thanks!!
I've had some trouble validating my address too. It is correct, but I got a message saying it wasn't. My rural county in Virginia hasn't been mapped online (it costs $$ and the county has none), but the address is correct. I will try and see if I get the drop down box, which didn't happen last time. I gather from reading these postings that the kit-sending out process is way behind, but if someone could verify that I'm in line for them, I'd appreciate it. I'm particularly interested in finding out what's in my "puduhound" Trey.
I was also interested in Janet's query, which was at the top when I opened this page. Addie the Norfolk Terrier was recently diagnosed with liver problems, either microvascular shunt or copper storage disease. Since there is no treatment for either except "supportive" diet and supplements, my household did not spring for a biopsy. We had already spent over $500 on various other tests
I have another dog to enter, but I'm not going to do it until I'm sure everything is straightened out for the two I have already entered! And we are about to add another Norfolk Terrier to our household, but we'll have to get to know him before we can answer questionnaires.
Lindsey, you're all set to recieve a kit and it is "automatic" but it may not always be fast. We've drastically improved our delivery rate, but we still have a bit to go. Most new members are being sent their kit within a month or so of completing the surveys and validating their address.
Hazel, I see you did validate a mailing address starting with street number 6141. I'm not sure what message you could get saying it is not correct. When you enter your address and "validate" you should just be given a list of options in a drop down menu. If your address is not in that list, please email me at email@example.com. There certainly are some addresses that are missed, mostly just when they are not yet on google maps. We can manually confirm those addresses as neeeded - but please do not confirm an address if it is not correct.
I've been reading over the other comments and I guess I was unaware that not every dog was going to be genotyped even if they completed the surveys and received a kit. I was wondering if there was any way to tell if our individual dogs were 'prioritized' to receive genotyping or not?
I received a DNA kit for my first dog, Breeze, but there were no instructions under the flap. I know I have to swab her cheek, but I don't know when or how to do that. Please send me instructions.
Hi Judith, sorry that there was no information sheet in your kit. Here is a link to view a video on how to swab your dogs mouth. http://darwinsdogs.org/kit.php
Hi Sarah, as of right now we are not sure which dogs will be the first to be genotyped as it is based on scientific needs and funding. We hope in the near future to be able to tell which dogs meet our needs, but it is a bit early right now. In the long run though, we do want to genotype all of the sample that have come into our lab.
I have checked your information and you are all set to receive the DNA kits! We will now have to assign both of your dogs kits and they will be mailed out to you. There is nothing else you need to do on our site in order to receive the kits. Please know that we do like to stagger the kits when we send them out, in order to avoid using a specific kit on the wrong dog. Thank you for your participation!
we did the survey for our 3 dogs and have received only 2 of the dna kits. will the one for Piper be coming soon?
I think this is a great idea and we are happy to help in your research :)
Hi Noreen, yes Piper has been assigned a DNA kit now and it should be coming in the mail soon. Thank you for your participation!
Hello, This is no rush. I believe that I filled out all the surveys for all 3 of my dogs and think I validated my address. I only did this a couple of weeks ago. I wanted to make sure all was in order to receive my DNA kits when they were shipped out. Thank you.
Hi Jeffrey, all of your dogs are all set to receive their kits! We do like to stagger them when we send them out though to ensure that you use to correctly assigned kits for each dog. I expect that you will be receiving your first kit soon! Thank you for your participation!
hello! So happy and exited to be part of this research study! How long does it usually take to receive the DNA kit?
Hi Adriana, we can send participants a DNA kit as soon as they become eligible. To do so all behavioral surveys must be completed AND the mailing address must be validated. I have check your information and it seems that all you need to do is to validate your mailing address in your profile. We need the address to be validated in order to make sure that the address is in the correct format when we print it out onto the DNA kit. Once you have done so you can expect the kit to come in the mail in about a week! If a family does have more than one dog though, we do like to stagger sending out the kits in order to avoid swapping the assigned kits. Great question, and thank you for your participation!
There are multiple queries on why people don't have their DNA kit. Any plans to get the backlog caught up?
Hi Randy, we actually are all caught up on sending out kits. The posts that we have seen on these forums are from participants whom have not received a kit is because they are not yet eligible. In order to become eligible participant must complete all surveys and confirm their mailing address. Every day we go through the database to send out eligible kits. For the past month we have actually been so caught up, that we are assigning kits to participants that have become eligible that day. I have checked you information, and see that you are now eligible to receive a kit as well. Thank you for your participation and we will assign you a kit ASAP. It will be in the mail this week.
I was inquiring about how long it takes for the DNA to be completed - specifically for Miss Stella Grace Also, just wanted to ensure that I didn't miss anything for Miss Emma Rose. It looks like she was assigned a kit but we haven't received it yet.
Thank you for the opportunity to be part of your research. With Stella's behavior "challenges" I hope knowing her DNA will bring to light some of our challenges we face with her "uniqueness" : )
Thank you for all of your hard work!
Hi Teresa, we have received Stella Grace DNA kit and the other two are most likely in the mail right now. When there are multiple dogs in a family we like to stagger sending out the kits in order to avoid mix ups. Each kit is assigned to an individual dog and we want to make it is as easy as possible for our participants to take a DNA sample for each dog. I can assure you that your other two kits are ready to go in the mail. You will be receiving one soon, then there after the next one will be coming along! We thank you for your participation in this study!
As for the DNA results, I unfortunitley cannot give you a timeline for when that will be ready. This research is still very young and we are still in the collecting stage. Science takes time and can be quite unpredictable. When results are in fact ready, we will be posting your dogs results to your Darwin's Dogs profile! In order to stay informed and up to date with what is going on with this research, follow our social media pages (located at the bottom right of this page) and check out our monthly news letter! When we are ready for the next stage of this research we will certainly inform participants every way that we can.
Hi! I just received my DNA kit for my dog and watched the video to do it. On the off chance that the sample wasn't good enough would be able to let me know?
Thank you Bethany Kallatch
Hi Bethany, the most common and really the only reason a sample may not be good enough is if the blue solution is completely poured out of the tube. This solution you see in the tube is to keep the DNA intact, and if it is no longer there, then the sample will not be sufficient. We are still collecting samples from participants and have come across a couple of samples given to us in this state. We have set them all aside and will be contacting participants to let them know.
Thank you Brittney for your response - I completed the surveys a few months ago. Didn't realized I hadn't validated my address! :) I believe i just verified it Thanks again! Happy Holidays!
Just received Kane's DNA kit -- what a wonderful Christmas present. Coming back your way as soon at the post office reopens! Happy Holidays.
Hi - I filled out my surveys/profiles and validated my adress in April but still haven't received my DNA kits. I was told they would be sent out earlier in the year. I just went in and re-validated my address again - can you double check I'm all squared away? Thanks!
Hi Ashley, we apologize for the wait. I have checked your information and you are now all set to receive both DNA kits! Please note that we will be sending out the kits separately for your dogs in order to avoid mixing them up. When you are assigned a barcode (see in your dogs profile under personalized feedback) that means that your DNA kit is on its way! Thank you for your participation and patience!
I completed all the surveys a few weeks ago and haven't received the DNA kit yet. Do you know when I should be expecting it?
Sorry for the wait, but you are indeed all set to receive your DNA kit! I would expect for you to receive it within the next coming weeks. You can check your dogs profile under personalized feedback and if you see that your dog has been assigned a bar code number, that means your kit is on the way!
Hello Darwin team, I'm wondering what might be a ballpark timeframe on when we can check for results from submitted samples? I understand it's difficult to pinpoint but I'm just curious whether it's reasonable to check back in 6 months or 9-12 months is more realistic, etc.
Thanks for the interesting work you guys are doing!
I've just completed the last survey questionnaire on Shadow and assume you will be sending me the DNA kit. But there is nothing to indicate that a kit will be sent. You should add an automatic message after all surveys are completed that the DNA kit is being mailed.
Wen, you are correct in saying that it is hard to pinpoint a time for when results will be available. Right now we are working on our methods of assessment, as genotyping has now shown us that it is not meeting our standards.Yes, the genetic assessment will take much longer, and that is what we cannot put a timeline on. I wish we could, but the genetic component of research calls for a lot of work and various assessments. We want be to able to give back to you as much as we can. With that said, there is also no true end point to this study. We are constantly working to give you more feedback about the behavior surveys, as we are coming out with new ones each month. We would love for you to keep checking into your dogs profile to see the new surveys, and check on the status of your sample (located under personalized feedback). I know you are looking for a specific time of when the results will be release, but the honest answer is that we just cannot say as things are always changing. We appreciate your patience and hope that you will stay involved by completing our surveys that are always coming out. By doing this, we will have more behaviors to hopefully find correlations to when the genetic information is ready.
Bruce and Joy, thank you for your feedback. We will certainly look into what we can do to notify participants when all surveys are completed. I do want to mention that we do have somewhat of a way to know if the kit is being mailed to you. In your dog's profile, under personalized feedback, we have the status of your kit. Once you are done with the surveys, you are then assigned a DNA kit barcode number. If this number is present that means that it is on its way to you!
I also want to let you know that I check your information, and see that your address has been validated, but there is no specific address. There is only a city, state and zip code. We are not sure how our page allowed for this to be validated, but if you could please try again and enter in an address that would be great! If problems arise and you cannot enter a valid mailing address please email firstname.lastname@example.org for assistance.
Hello, I got my kit for Trey the "Puduhound" forever ago (like, before Christmas) and sent sample back expediently. I have never gotten a kit for Norfolk Terrier Addie, for whom I completed the survey at the same time. That backlog must be REALLY bad, but I want to make sure the kit wasn't lost in transit.
Hazel, I have to apologize, this is our fault. I looked into the kits that we have here in our office, which are labeled as addressed that are not valid, and Addie's kit was there for some reason. Your address is indeed valid, and potentially by accident it was placed in this pile. Again I am very sorry for the wait and the kit is going in the mail now! Thank you for letting us know about your concerns, and I am glad it is not loss in the mail somewhere.
OK, great.... once I get Addie done, I will put in info for my household's third dog, Bear. And we have a new dog (total now 4) but he is not warming up to us very fast, so I'm not going to enter his info until we get to know him better!
I'm looking forward to seeing results for Trey (some day)--she is such an interesting little dog.
I sent in the DNA for two of my dogs, Monkey and Paige. Do you know how long it will take to receive the results? The kit for my third dog, King, was just sent in this morning because Monkey ate the return box for King's kit. :-)
Hi Shireen, I hope Monkey is okay, I'm glad he didn't eat the sample! As for the results, this will take some time as we are still in the early stage of this research. Please visit the forum threads below to see more information about receiving the results. Thank you for your participation.
Any news on whether you'll ship the kits internationally?
Hi Georgina, it is a goal of ours to send the kits out internationally. Unfortunately, there are still a few hurdles in our way dealing with the US mail carrier we use as well as the over all expenses to send kits overseas. We will certainly notify participants when we are able to send our kits out internationally! We thank you for participating in the behavioral aspect of this study, and be on the look out for new surveys which we try to put out each month!
Hello! I am just checking that I have done everything needed
Hi Kelley, I have checked your information and your have validated your address, but you will need to complete all behaviors surveys for both of your dogs. There are 15 surveys per dog, each focusing on a different topic. If you could please complete all of them, then we will be able to send you kits for your dogs. Thank you.
Hi, I have completed all of the surveys and have checked my address some time ago and am told I'm in the queue to receive a kit. Any idea when I can expect to received them for my two dogs?
Hi Joanne, yes you are indeed ready to receive the DNA kits. Please know that when sent to a family with more than one dog, we like to stagger, so you will receive one kit then shortly after then next.
As for right now, we are currently extremely low on kits here at UMASS. We order 5,000 at a time from the company that makes them, and right now we have run low. We are ordering more and will be able to send them out to participants that have been waiting! We apologize for the wait, but it is that time again where supplies run low. We will be posting here on the forums and our social media when our next big shipment of kits comes in. Once they arrive we will be sending them out ASAP!
Thank you for your patience and participation!
I did also just notice that you live in Canada. Unfortunately, we are not yet able to send kits internationally. We hope that once we work out the kinks with the mailing services we will be able too! Thank you for filling out both surveys though, your dogs are certainly still part of this study, and you will remain on our list to receive DNA kits when we can do so internationally. Sorry for the inconvenience.
I will leave my previous post up on this form so other participants can see our current status with the DNA kits.
I have also completed the survey and verified my mailing address on the profile. Can you please check to see if my kit has been, or will be mailed soon? The two dogs are Dylan (Golden Retriever) and Rialto (Mixed breed - possibly German Shepherd and Golden Retriever)
I hope we will be receiving it soon. I am especially looking forward to finding out the DNA of Rialto, as he is a very interesting personality and look. Please let me know if it is in the works, or if there is something else I need to do to have it sent.
Hi - I registered at the Somerville Dog Festival about a year ago, but I have never received a DNA kit. Please let me know if there is anything I have to do. Thanks!
Charmaine, your are all set to receive both DNA kits! Right now we are low on kits as we are waiting for our next large shipment to come in. We can order about 5,000 kits per order. We certainly did not expect so many participants to enroll in this project, but it is certainly a good thing!
Laurie, you too are all set to receive kits we are just waiting for our delivery. We hope to see you there again this year!
Just following up on when the DNA kit will be sent out to us.
Hi Keith, you will first need to validate your mailing address and you will then become eligible to receive a kit!
How can I make sure my address is validated and that I am ready to receive a DNA kit?
Completed the tests awhile ago and was told we were eligible to receive the kit, came back today and there were 3 more tests (which I've now completed). Is there a way to find out where in the queue we are to get a kit?
Jenny if you have updated your profile and clicked on validate address you should be all set. I have check your profile and you are indeed eligible to receive a kit.
Hi Nicki, we are a bit backed up right now as we are low on out DNA kit supplies. We are waiting for our next big shipment to come in so we can get them out to participants! With that said, there is a waiting list depending upon when you consented and if you are eligible (finished surveys and validated address). So that is why it is taking a while to receive the DNA kit. We do deeply apologize for the wait, but we appreciate your patience and participation!
As for the surveys, you become eligible once you have competed 10 surveys. When new surveys come out, you will not lose eligibility, but by completely all surveys including new allergy surveys, we will prioritize you.
Hi I joined in April 2016 and completed all the surveys. The address I submitted, which is my mailing address, gets changed by your validation process into an address that may not be deliverable. How do I get a DNA kit?
Thomas, please email me at email@example.com with your correct address. For others who find this, please do not confirm an address if it is incorrect. Once you confim your address we may send a kit out - the whole point of validating addresses is so we don't end up wasting kits sending them to addresses where they cannot be delivered.
Sometimes the validation does not work - that's ok. Right under the address box are instructions to email me if the address validation doesn't work.
Is there a way to find out when we will get the DNA kit? We signed up 6+ months ago. Thank you!