Hi, I'm just wondering what the average turn around time is between completing the surveys and receiving the kit? My dog is 13, and I'm a little concerned she won't still be with us by the time the kit arrives.
Forums > Turn around time for kits?
Hi there, currently there are a few factors that go into the wait time. Participants need to complete at least 10 surveys to become eligible (we encourage people to complete all of them though). Also, it depend if participants have entered in their mailing address, which I see that you have not yet. Please do so on your profile so we can get a kit out to you! :)
Since there is such a high interested in our research, we are a bit backlogged and are doing our best to get kits out in a timely manner. With these factors, it is difficult to give a precise timeline of when a kit will arrive, but we estimate about 1-2 months currently. We will do our best to get a kit out to you, but please fill in your mailing address! Thank you!
I completed the survey's for my two dogs back in February. I wanted to see when I can expect to receive the DNA kits. Thank you very much.